Jess Lenouvel

How To Build Real Estate Systems for a Scalable & Successful Business

Have you ever felt hesitant to set up systems for your real estate business? 

You’re constantly busy, so when you think about building a whole system out from scratch, you might think to yourself:

“It’ll be faster to do it manually this one time.”

That might seem like the best and quickest solution at the moment but…

One time turns into twice.

Then, it’s once a month.

Then weekly.

Until suddenly, you’re stuck in a cycle doing the same tasks manually over and over. 

All this time, you could have had automated systems to save you countless hours of work. 

By working without the proper real estate systems in place, you become the bottleneck of your business.

Systems exist to simplify your processes, save you time, and allow your business to grow with ease. 

When you’re stuck spending time and energy on low-value tasks, you can’t focus on scaling your business. 

Today, I want to show you how building your systems NOW sets you up for long-term success.

So, let’s get into it, shall we?

8 Basic Systems For Real Estate Agents 

A system is made up of the tools and processes that you use for different parts of your business.

Think of them as the bricks your business’s foundation is built on. 

As your business grows, it will need to scale its operations to meet increasing demands.

When you have the right systems in place, that growth becomes so much easier.

Here are 8 basic real estate systems for realtors:

  • Marketing Systems
    Your marketing system encompasses the strategies and processes you use to reach and engage your target audience.

    This would include your processes for planning and scheduling social media posts, email campaigns, and ads. 

  • Client Generation Systems
    A client generation system helps you expand your audience and increase sales.

    The best client generation systems use automations and funnels to ensure a steady stream of leads. 

  • Onboarding Client Systems
    What do you do when you take on a client?

    Your onboarding system will make sure every new client you sign receives the same top-notch experience from the start. 

  • Offboarding Client Systems
    Just as your onboarding systems are for when you take on a client, offboarding systems are for when your contract has ended.

    This keeps clients happy and encourages repeats and referrals. 

  • Contract-To-Close
    Think of all the tasks you do repeatedly, from signing contracts to closing deals, including transaction management.

    90% of contract-to-close can be automated.

    This saves time and money and lessens the amount of inefficiency in your processes.

  • Nurture Systems
    Your nurture systems cover your database and referral network.

    Keep in touch with your past clients and prospects without constant manual effort. 

  • Team Training Systems
    Your team training systems would include your standard operating procedures and FAQs.

    This way, your team knows where to go to find information without constantly asking you questions.

  • Financial Tracking Systems
    Insufficient financial tracking is often the primary source of poor business performance and decision-making.

    You should be able to look at your numbers, know your burn rate, and see your expenses at a glance without pouring over spreadsheets.

    Quick access to your finances helps you make fast and informed business decisions. 

Signs You Need To Fix Your Real Estate Systems

Agents often come to me telling me they already have a system in place. When I press them further, they tell me they have a checklist for the tasks they need to complete.

Checklists are NOT systems.

And they’re certainly not scaleable! Checklists lack sophistication and automation, requiring you to do a lot of manual labor. 

But all of that manual work will eventually lead you to crumble under stress and overwhelm. 

Efficient real estate systems and processes are the backbone of running a successful business. 

But how do you know when your systems need fixing?

Here are 3 signs to look out for:

1. Things Are Falling Through The Cracks

A huge systems red flag is if you’re noticing frequent and recurring mistakes.

Maybe emails aren’t getting responded to, social content isn’t getting posted, or invoices aren’t being sent on time.

These things start out small, but they add up to become big issues. 

Mistakes made because of human error or forgetfulness need to be automated.

It’s time to look into real estate automation tools to seal up the cracks and make sure nothing gets missed. 

2. You Are Constantly Jumping In To Fix Things

How many times a day do your team members message you to ask questions?

If your answer is too many times, it’s time to take a closer look at your systems. 

Frequent interruptions from team members keep you from focusing on high-level tasks as CEO.

3. You basically become the administrator of your team. 

Your productivity drops drastically because every detail of every task comes through you. 

Instead, set up systems and processes that allow your team to be resourceful and help your business run more smoothly.

Ready to step away from being an administrator and become a CEO?

Check out this blog: How Real Estate Team Leaders Can Master Delegation And Step Into Their CEO Shoes

4. Your Business Can’t Run Without You.

The real test of a successful business is if it can run without you. 

A well-structured business should have the right systems and processes in place to function efficiently without you always being around. 

It should be self-sustaining with room to grow and scale.

If you can’t step away without everything falling apart, your systems need some serious work. 

What Should You Include In Your Real Estate Systems? 

There are four major elements of any real estate system.

Whether your goal is to generate leads or train team members, each of your systems needs to have a clear outcome, standard operating procedures, and a connection to your next system.

1. A Clear Outcome – Each of your systems should have one specific goal you want to achieve. 

This clarity helps your processes stay focused and efficient. 

2. Standard Operating Procedures (SOPs) SOPs are the guidelines for any process you must complete in your real estate business. 

Their main goal is to get information out of your brain and into the hands of your team.

This creates consistency and quality throughout all of your services and operations.

3. Automations – Automations are key to handling repetitive tasks and decreasing the chance of human error. 

Anything from sending follow-up emails to updating client records can be automated.

This allows you and your team to focus on more strategic tasks to grow your business. 

4. A Connection to the Next System – Your real estate systems don’t exist in isolation. Everything should be connected. 

For example, after your client generation system captures a lead, it should seamlessly transition into your client nurture system.

This continuous flow and connection will make your business scalable and self-sufficient.

By incorporating these four elements, you’ll create robust real estate systems that drive efficiency, maintain quality, and support sustainable business growth.

A 4-Step Process for Creating Systems

If the idea of creating systems for your real estate business seems overwhelming, think of it this way…

Imagine you’re in a helicopter, looking down at a vast river system. From up high, you see countless rivers twisting, merging, and breaking off again, forming an intricate network that appears incredibly complex.

However, if you zoom in and focus on just one small part of the system – imagine yourself sitting on a riverbank – you’ll see that it’s simply one river flowing in front of you. It’s much easier to understand and navigate when you break it down into smaller, manageable pieces.

Creating systems for your business works the same way.

Instead of trying to tackle the entire system at once, focus on building one piece at a time.

Gradually, as you develop and implement each component, they’ll come together to form a complete, interconnected system that helps your business run smoothly.

To get you started, here is our 4-step process for creating real estate systems:

Step 1: Decide What You Need Systems For

Start with a task audit. What things do you need and want systems for? 

Think of your lowest-value tasks first. 

Are you still manually sending emails to schedule meetings? Or maybe your admin is inputting client information one by one into your CRM?

By auditing your tasks, you’ll be able to see where systems can save you the most time and effort.

Step 2: Go Through the Individual Steps Of The Process

Break down each step of the process you want to systematize. 

What are you currently doing and how are you doing it?

This detailed look will help you see what can be improved or automated.

Now is also a good time to start drafting an SOP for this process. 

Step 3: Eliminate, Automate, Delegate

After you’ve analyzed your process, ask yourself three questions:

  • What can be eliminated?
  • What can be automated?
  • What can be delegated?

If there’s any part of your process that isn’t necessary or doesn’t bring in any real value, eliminate it. 

Then decide what parts need to be automated or delegated. 

Always prioritize automation over delegating. If a piece of tech can do it for you, automate it and save the higher-level tasks for your admin. 

Thinking of hiring your first admin? 

Check out this blog on hiring a real estate administrative assistant: Want To Hire A Real Estate Administrative Assistant? Here’s What You Need To Know

Step 4: Build Your System

Now that you have the final steps of your process, it’s time to build the system itself. 

Create your automations and make sure triggers are in place to notify your team whenever they need to step in. 

Double-check to make sure each step flows smoothly into the next. 

Then, finalize your SOP and make sure your team understands each part of the process.

Remember, it’s easiest to start with only what you need systematized first. Don’t try to build your entire river system in one shot. 

Is Your Real Estate System Successful?

Now that you’ve built your real estate systems and processes, are they successful?

The goal of each system is to create efficiency for you and your team and ultimately allow you to scale. 

If your systems are successful, they should cover these four factors:

Everything Is Connected

Systems don’t live in a silo. 

Each system within your business has a specific outcome, but they should all be working together. 

Everything should be connected. 

Your marketing system should be connected to your nurture system which is connected to your onboarding, contract-to-close, and offboarding systems.

Everything should flow from beginning to end. 

This connection between your systems is how no part of your process is forgotten and allows you to grow. 

It’s Scale-able 

If your goal is to scale your 6-figure business to 7-figures, you need a system that can handle that workload without breaking. 

Ask yourself: If someone dropped a hundred clients on you, what would happen?

Would your systems be able to handle it?

A sign of a good system lies in its scalability. 

Even if you receive a hundred new clients tomorrow, your systems should still be able to operate perfectly. 

If there’s any part that would break under that pressure, that’s what you need to focus on fixing. 

It Leverages Automation

The idea behind creating successful systems is that there should be as little human or manual input as possible. 

This is why you should be leveraging automation wherever you can! 

Automation is key to reducing human error and increasing efficiency. 

As long as you have a team member occasionally checking in to make sure your automations are running properly, they’re very reliable. 

I recommend using an automation tool like Zapier. It uses ‘zaps’ to connect your real estate tools and systems to each other, minimizing the need for manual intervention.

With routine tasks handled automatically, you can focus on more strategic activities that need a personal touch.

It Expands Your Capacity & Reduces Overhead Costs

The more you scale, the more moving parts there are to your real estate processes.

Most agents make the mistake of hiring more people to manage this complexity.

But what if you could build better systems and save instead? 

With the right systems and automations, you can reduce your overhead costs and prevent over-hiring.

A good real estate administrative assistant costs around $30-40/hour. 

It’s more cost-efficient to spend $400/year for Zapier to automate your manual tasks and hire only one admin.

Even if you still hired two admins, they would have significantly more hours to focus on advancing projects instead of getting bogged down by routine tasks.

How much more would be accomplished if you systematized and automated as much as possible in your business?

What kind of projects would you be able to move forward with or complete?

Systems create efficiency and efficiency is key to creating more with less time. 

If you take the time to invest in building a system, the capacity for your output goes up drastically. 

You and your team would gain more time, and you’ll be able to push forward on your goals. 

Pro Tip: When You Build a System, USE IT!

Building a system is just the first step. 

Now, you actually have to USE it. 

Whether it’s checking tasks in Airtable or managing clients in Follow Up Boss, you really have to live in your systems. 

Otherwise, you’ll be back at square one and steps in your processes might be forgotten. 

Get in the habit of checking your systems. At the same time, check in with your team to make sure they understand why the system is important. 

When a team member goes rogue and stops using your systems, they’re just creating more work for someone else. 


It’s up to you to reiterate how following the systems will make their lives easier so you can all maintain efficiency and achieve success. 

When you’re doing everything manually, you’re relying on your own motivation to get things done every day.

And no one is motivated every single day. 

It’s time to stop relying on discipline and start relying on well-oiled systems.

With well-designed and automated systems, you know you can feel good about what’s getting done – even on the days when you need a break. 

When you join our 7-Figure Agent Collective program, we teach you how to leverage a team and proven systems to scale your business to 7-figures.

Are you ready to win back your time by building robust real estate systems and a powerhouse team? 

Click HERE to schedule a call with our team to learn more about how we can help you get there. 

How To Win In Real Estate: What Top Real Estate Agents Are Doing Differently

Have you been struggling to stay afloat with things rapidly changing?

The market is different and there’s no denying it. 

What was a once familiar landscape might now feel like completely foreign territory.

The tactics that used to be your bread and butter are now leaving your pipeline dry and your business struggling to stay afloat.

You’re wondering to yourself…what can I do to stay ahead in this market?

If you want to win in real estate,  you’ve got to shift your approach. The same old-school tactics won’t cut it anymore.

It’s going to take refining your systems, marketing, and team if you want to gain market share. 

Let’s get into exactly what’s changing – and what you need to be focusing on. 👇

The Top Real Estate Agents Are Taking A Larger Slice of the Pie 

In the past, I’ve always said that 20% of agents are doing 80% of transactions. 

However, these days, things are getting even more competitive. Business is already shifting into even fewer hands with 20% of the top 20% taking the lion’s share.

There’s no longer space for agents looking to do the odd deal. The agents that will last are the ones willing to go all in on their business. 

It’s more important than ever to ensure you’re equipped with the right tools and strategies to help you win at real estate and rise to the top.  

Your Decisions Will Propel You Forward or Hold You Back 

Have you ever heard the saying, “If nothing changes, nothing changes?” 

That statement used to be true. Without changing anything, you’d remain firmly in place.

But with the current rate of change, that’s not how things are working.

Now, if nothing changes, you actually move backward. 

You can no longer rely on the old – so making intentional decisions is KEY in determining whether you move forward, remain stagnant, or fall behind. 

Think About Your Business as a Blank Slate

I want you to think about your business as a blank piece of paper.

It doesn’t matter how many years of experience you have, or how well things were working a few years ago. 

What you’re currently doing is no longer getting you results. Wiping the slate clean and being open to a new way of doing business is the only path forward. 

If you are ready to return to the drawing board and start afresh, then keep reading.

Why You Might Be Losing Focus 

You may have already tried to adapt your business, but things still don’t feel like they’re working. 

This could come down to a few main reasons: 

1. You’re trying a strategy just to tick it off a box

I often see this when it comes to social media marketing. Agents will tell me they’ve already “tried” marketing their business on social media.

But then, when I press them further, they’re simply posting to post. Generic Canva quotes and “Just listed, just sold!” posts aren’t a solid strategy.

Whatever strategy you decide to use, you have to bring intentionality to it. Dedicate your time and effort to doing it well!

2. Attempting to mix and match strategies

Similarly, mixing and matching strategies often dilute their effectiveness. Decide to go all-in on one strategy instead of trying to combine it with another. Make sure to give any strategy time and effort before abandoning ship for another. 

3. Shiny object syndrome

Don’t get distracted by shiny objects. Remember that the more you veer away from your chosen main strategy, the more diluted your focus becomes.

For example, if you’ve decided to focus on Instagram, shiny object syndrome could look like wanting to start a YouTube channel the next week, only to be distracted by TikTok the next. 

Fortunately, there is a solution to this problem and it is simplicity. Find one approach that you resonate with and then commit to it. Commit to the learning process and commit to a path of action. 

How To Win In Real Estate: What You Need to Do to Be in the Top Sliver of Agents 

The following strategies will help you navigate the changing market, build a strong foundation for success, and position yourself as a leader in your niche.

Here’s how you’re going to win at real estate and become a top agent.  👇

Top Agents Build the Right-Sized Team

Mega teams are no longer the guarantee of success that they once were. Instead, small, lean teams are now performing best.

A tight-knit lean team allows you to adapt at a moment’s notice. By leveraging systems and automation, you can get more done with fewer people on your team.

Not too small, though! Those who refuse to grow and want to stay solo agents will get left behind. 

The top agents deliver a level of service that’s simply not possible as a one-person show. 

Plus, refusing to delegate puts you on the fast track to realtor burnout.

Top Agents Prioritize Their Marketing 

There’s no way around it.

If you learn how to win at real estate and rise to the top of your market, you have to invest more time, energy, and money into marketing. Period. 

In order to maintain top-of-mind awareness with your ideal clients, you must be consistent and frequent. 

Practically, this looks like allocating at least 60% of your time to marketing and the remaining 40% to delivery. 

Most agents do this backward. They focus all of their time on their clients and marketing becomes an afterthought. But you must flip that ratio if you want to get ahead.

To really stay competitive, I’d even recommend bringing on a team lead who spends 80-90% of their time on marketing.

Organic Marketing Matters Most 

Paid traffic isn’t what it used to be. You can’t pay your way to success anymore through ads. 

You need to first have a solid foundation of what works organically before amplifying your efforts with ads. 

Organic social media is also no longer optional in this day and age where people no longer convert off websites. 

Social media is where conversion happens, so make sure you’re prioritizing it. 

Marketing Has to Feel Real 

In a world of technology and AI, the ability to connect on a human level has become invaluable

Perfectly produced content does not drive connection. Neither does generic outsourced content from a real estate marketing company that doesn’t know your clients.

There’s no need to hide behind Canva graphics or highly scripted videos when people want to see YOU!

The Top Agents Market Their System, Not Themselves 

If you really want to hit that 7-figure mark, you must shift the focus from yourself to your system. Marketing yourself as the magical solution is simply not sustainable.

If YOUR magic is the reason your clients get results, what happens when someone from your team works with them instead?

Instead, focus on establishing what makes your system unique and effective. 

Sell the benefits and proven results of your process, providing clients with tangible evidence that your system is the key to their success, regardless of which team member they work with.

The Top Agents Consider Themselves Marketers First, Not Agents 

When I started out, I wasn’t the most experienced or skilled realtor in town, but I quickly surpassed veterans who’d been in the game for decades. 

How? By being an unbeatable marketer.

If you want to thrive, you’ve got to prioritize marketing above all else. Invest your time, money, and energy into learning and implementing killer marketing strategies.

Remember, great realtors don’t become millionaires – great marketers do.

Top Agents Take Responsibility for Nurturing Their Leads

I often hear from real estate agents that, “Online leads are crap!”

But here’s the deal. 👇

Rather than blaming your leads, it’s up to YOU to take responsibility to nurture them. 

Regardless of the origin platform, every single lead requires you to take them from cold → hot.

It’s up to you to bridge the gap and help turn them from strangers to clients. 

➡️ READ: Real Estate Sales Funnel: 9 Things Every Agent Should Include To Convert Prospects Into Clients

Top Agents Do Not Rely on Their Network 

Relying solely on repeat and referral business from your existing network will eventually stunt your growth. With buying cycles extending to 8.5 years and a 20% churn rate, you can’t depend on the same level of repeat business as before.

To break through this ceiling, top agents focus on generating new leads and growing their audience.

While your current network is valuable, exclusively relying on it is not a sustainable long-term strategy. Instead, leverage digital marketing to attract new people and expand your sphere of influence.


The current market is undoubtedly different, but upgrading your approach is possible.

By focusing on building the right-sized team, prioritizing marketing, leveraging organic strategies, nurturing leads, and expanding your network, you can learn how to win in real estate and thrive – no matter what the market’s doing externally

Remember, the most successful agents are those who are willing to learn, grow, and evolve alongside the industry.

If you’re ready to become the go-to agent in your market, The Listings Lab can get you there.

Apply here to book a call with our team and learn how we can help you elevate your marketing and business! 

5 Main Elements of an Engaging Real Estate Caption for Social Media

Do you feel like you’re just rambling when writing real estate captions for social media?

Writing social media captions can be tough. 

And without a clear structure, it’s easy to feel lost, even if you have a great idea. 

To write an engaging real estate caption, you need to understand its five major elements:

  1. Hook or Headline: Grab attention from the get-go!
  2. Intrigue: Tease a little to keep them reading.
  3. Main Point: Deliver the core message.
  4. Transition to Your Call-to-Action: Smoothly guide them to the next step.
  5. Call-to-Action: Tell them exactly what to do next.

When you blend these elements together, you get a formula that’s not only easy to follow but also effective. 

Structuring your content this way is essential for catching—and keeping—your ideal client’s attention. Master this, and watch as more people engage with your posts and move through your sales funnel.

Ready to write captions like a pro? Let’s dive in!

1. Hook or Headline: Stop the Scroll

Your hook or headline is your attraction piece. It’s what gets eyeballs on your content. 

When writing captions for social media, you only have three seconds to grab a reader’s attention.

Make your headline count.

One thing to remember when writing your headline is don’t be afraid to be clickbait-y.

Don’t lie in your headlines but don’t be afraid to word things in a certain way to capture the attention of your target audience.

Even if you post every day for a year, if your headline doesn’t grab people’s attention, it will all be for nothing.

Consistency means nothing if no one is reading it. 

Your headline needs to be effective enough to stop the scroll. 

Focus on making that first line compelling and drawing readers into your post. 

Want to learn more about how to master writing headlines? 

👉 Read this post for a more detailed explanation: How to Craft Irresistible Real Estate Headlines that Stop the Scroll 

2. Building Intrigue: Connecting the Dots

The second part of a good real estate caption is intrigue. Intrigue is the problem or desire piece of your caption. 

Whenever you create content, you need to be aware of the pain, problems, fears, and desires of your audience. 

Intrigue is what connects your headline to your audience’s problems or desires.

Your headline has already captured their attention. But now, how will you get them to keep reading?

The goal of every line in your content is to get readers to read the next line. 

By building intrigue, you give your headline more context and your audience feels compelled to keep reading your post. 

Use intrigue to show your ideal client that you understand their situation. 

Don’t just skip to your call-to-action. 

Elaborate on your headline and build momentum for when you get to the main point of your caption. 

3. The Main Point: Stay Focused 

Directly after building intrigue comes the main point of your post.

Remember to keep it simple and focused when you’re writing captions for Facebook, Instagram, or any other social media platform. 

Your main point should only be ONE thing. 

We often try to put too much information into one caption. 

This makes your post confusing and ineffective. Your audience is likely going to stop reading and scroll on to the next post. 

If you have 15 ideas you want to include, then you have 15 pieces of content.

Keep your main point the focus of your post. 

What is the one thing that you want your audience to know or do after reading?

Really dial in on that core message. Have a clear and focused purpose in your caption – don’t ramble. 

4. Transition Into A Call-To-Action: A Seamless Flow

Once you’ve fully explained your main point, it’s time to transition into your call to action.

Your transitional sentences are critical when it comes to mastering real estate captions. 

You do NOT want to jump directly from your main point into a sales-focused call to action. 

Jumping from your main point directly to your call to action often feels disjointed. 

Imagine your caption is about the benefits of staging your home. Then, directly after the last tip, you switch directly into, “DM me if you’re looking to sell!”

What reason does a reader have to call you specifically? 

There needs to be a connection between your content and the next step you want your audience to take. 

A great way to tie everything together is to cite your business’ core philosophy or mission or a part of your signature system. 

If home staging is part of your services as a real estate agent, highlight that here:

“Home staging is a key part of our ‘Sell Smart System’ at [Your Business Name]. We believe that a well-staged home not only stands out but also sells faster – and for the best price. Our ‘Sell Smart System’ includes everything from expert staging to strategic marketing, making sure your home shines in the best light.

Ready to see the difference our ‘Sell Smart System’ can make? Shoot me a DM today to learn more about how we can help you sell your home quickly and profitably.”

Using a transition creates a smooth connection and a seamless flow between your main point and call-to-action. 

And it further drives in the point of why YOU are the only person they need to solve their problems. 

5. Call-To-Action: Next Step

The final section of your caption is your call to action.

A call to action (or CTA) is the next step you’re asking your audience to make after reading your social media caption. 

It could be an engagement-based action like ‘comment below’ or a more sales-focused one like reaching out to you directly. 

But the ONE call to action you never want to use?

“Call me!”.

This technique is very old school and if you use it you’ll miss out on high-quality leads because your marketing is stuck in the 90s. 

Instead, you want to give your audience a lighter, easier way to contact you. 

Making a phone call is way too much of a commitment for someone who is just getting curious about your services.

Plus, as an industry, real estate agents have burned this bridge. 

A phone number is too direct of a way to contact. 

Prospects don’t want to share their number because in the past they’ve experienced agents who’ve harassed them with non-stop calls.

And no potential client wants to deal with that. 

Instead, give lighter options such as sending a DM, email, or commenting below to receive a questionnaire on how you can work together. 

This approach respects their comfort and increases the chance that they’ll follow through. 

Want to learn more about creating calls to action that lead to sales?

➡️ Read This Blog: Real Estate Calls To Action 101: Don’t Make These CTA Mistakes

Tips for Formatting & Writing Your Real Estate Captions

Knowing how to format and write your caption is just as important as knowing which elements to include. 

Keep these three things in mind to create engaging, easy-to-read real estate captions for social media:

Embrace white space and line breaks. 

Scrolling social media is not like sitting down to read a book. 

People want quick, digestible information. Not large paragraphs.

Be sure to include plenty of white space and line breaks to break up chunks of text. 

Add a line break approximately every two lines. This increases the chance your audience will read your caption through – not close it because it’s too much to read. 

Add emojis.

Emojis can act as visual bullet points or break up text while adding personality. 

Facebook, in particular, tends to squish text together in its captions. 

Using emojis as bullet points or just to separate lines helps create more white space and keep readers’ eyes moving.

Plus, they make your content more relatable and fun!

Avoid industry jargon.

Many agents in real estate have been in business for so long that industry jargon has become their norm.

But remember, you may understand these terms, but your audience won’t. 

If your audience doesn’t understand what you’re talking about, they’ll just continue scrolling. 

Keep your language clear and simple to understand so nothing gets lost in translation. 


Having a reliable formula for writing real estate captions can revive your stagnant marketing strategy.

By understanding the five main elements of a good social media caption, you’ll be able to grab attention, engage your audience, and drive action.

This simple and repeatable structure is the key to making sure your content gets noticed…so you can sign more clients and hit your income goals.

At The Listings Lab, we teach our members a proven framework to create real estate content that converts. 

Ready to master the art of creating real estate captions? 

Click here to book a FREE call with our team and join thousands of agents who’ve built multiple 6 and 7-figure real estate businesses by mastering the art of social media marketing. 

How to Craft Irresistible Real Estate Headlines that Stop the Scroll

Tell me if this sounds familiar…

You pour TONS of time and energy into creating amazing social media content.

Your posts are filled with valuable information and incredible tips that you KNOW your potential clients need to hear. 

But despite your best efforts, your ideal clients scroll on by – your posts have barely any comments and your DMs are quiet. 

At the end of the day, no one is going to work with you if they’re not reading your content.

So, how are you supposed to stop people from doom-scrolling and get your audience to stop and read?

It all comes down to crafting an irresistible headline. 

Today, we’re going to break down how to do exactly that. We’ll talk about what makes a good real estate headline and how to make people stop to read your content every time

Let’s get into it. ⬇️  

It Doesn’t Matter How Good Your Content Is

No matter how good your content is, it won’t matter if no one stops to read it. 

About 80% of your success on social media depends on getting people to stop scrolling and start reading. 

You have seconds to capture their attention. Otherwise, they won’t see the rest of the valuable content you worked so hard on.

This is why having a strong headline is crucial

Most real estate agents miss the mark because their headlines don’t hook their audience’s interest and draw them in.

Crafting a simple, engaging hook will make sure your content stands out. 

This way, you get more eyes on your content and more clients reaching out to work with you.

Ditch the Formal Training

When it comes to social media marketing, forget everything you learned in school. 

(Looking at you, English majors!)

For anyone with formal English writing training, you were probably taught that your first line should summarize the rest of the paragraph. 

You open with a thesis statement and follow up with supporting information. 

That doesn’t work when you’re creating marketing content. 

Following rules about thesis statements and proper first lines is a surefire way to bore your audience. 

And keep them scrolling right on by.

The right headline can make or break your content. 

Instead, the first line of your post should be your version of clickbait. 

It should immediately grab the reader’s attention and make them want to stop scrolling. 

Your Introduction Is NOT Your Headline

Most real estate agents’ content completely lacks any kind of hook at all. 

Instead, they jump right into an introduction with three common mistakes: 

Introducing Yourself 

First, I’ve seen many videos and reels that start with, “Hello, this is Sally Smith from XYZ Real Estate Group.” 

You have only about three seconds for someone to stop scrolling. 

When you start with something this generic and formal, you’re going to lose them. 

Introducing Your Branding

I also see a lot of marketing videos that start with branding. 

Using intros with your logo and music may look professional, but it’s not engaging. 

Your audience isn’t watching your reel because they want to see your branding. They care about what you can offer them. 

Starting your marketing content with your branding doesn’t provide immediate value or interest, so your viewers quickly move on. 

Starting With Filler

The last common mistake agents make is beginning their post or reel by saying, “I want to talk to you about…”. 

This is a classic filler line, not a proper headline. It does nothing to perk up curiosity or excitement. 

You end up sounding like you’re about to give a lecture rather than deliver a juicy tip for potential clients. 

Your introduction – whether it’s to yourself, your branding, or your topic – is NOT your hook. 

And your intro alone is definitely not enough to stop the scroll.

80 Cents of Your Dollar Should Be Spent On Your Headline 

David Ogilvy was one of the most prolific marketers of all time. 

When describing the importance of your headlines, he said:

 “On average, five times as many people read the headline as they read the body copy. When you have written your headline, you have spent eighty cents out of your dollar.”

This quote from one of the legends of advertising shows just how much weight your headline holds. 

If your piece of content is a dollar, 80 cents of your copy is spent on the headline alone. 

Ogilvy was even known to rewrite his headlines a hundred times just to get them right. 

While you don’t need to go that far, I recommend spending time really brainstorming your hook.  

It’s the most important part of your copy and if it’s not strong enough, all of your hard work will go to waste.

What Makes a Good Real Estate Headline?

An effective real estate headline needs to attract your ideal client. 

So that as soon as that potential client sees it, they HAVE to continue reading. 

Headlines that evoke high-arousal emotions like shock, awe, and delight are proven tactics to get your audience to stop the scroll. 

But in my opinion, the best way to grab their attention is through deep resonance. 

Deep resonance comes from intimately knowing your audience and creating a headline that’s extremely relevant to them.

To help you do that, there are 5 main points to think about when writing a good and effective real estate headline:

Speaks to a very specific person – Your headline should target a specific audience. It needs to make someone think, “Oh yeah, this is for me.”

Examples:

  • Ever Thought That All Real Estate Agents Do Exactly The Same Thing?
  • If You’re Finally Ready To Stop Fighting Over A Single Bathroom, This Post Is For You. 

Promises value – Clearly state what your reader is going to gain by reading your post. Promise a specific, valuable nugget of information and follow through.

Examples:

  • 5 Quick And Easy Ways To Make Your Listing More Sellable.
  • How To Become The Go To Expert In Your Niche With One Simple Post

Creates intrigue and drives curiosity – Tease content in your headline to make your audience curious. Create an information gap that leaves them eager to know what comes next.

Examples:

  • How My Daily Panic Attacks Led To Impact, Purpose, And A Better Understanding Of My Clients

Speaks to a desire or result – Directly address the reader’s desires or the results they want. When targeted directly at your ideal client, these headlines fulfill a need or solve a problem immediately.

Example:

  • The Three Subtle Shifts We Can Make To Your Listing To Attract More Buyers

Breaks a common belief – Challenge your audience. When used correctly, these headlines can shock or surprise readers and make them stop scrolling. Then, it will force them to keep reading to see if what they believe is correct or if they need to make changes.

Example:

  • How My Client Ellie Went From A One Bedroom Condo To A Three Bedroom Townhome Without Increasing Her Monthly Payments

Use these points as a framework to craft headlines and draw in your ideal client. For more information, check out our post to learn how you can incorporate these exact headline formulas and master real estate headlines.

Foundation For A Good Hook: Knowing Your Niche

Keep in mind, none of the tips we’ve discussed so far will work if you don’t have clarity on your niche. 

Your headline must be strong and attention-grabbing, but that’s impossible to create if you don’t know who you’re targeting. 

You have to know who your niche is and the things they are attracted to. 

Without that knowledge and intimate understanding of your audience, none of your marketing works. 

None of your messaging will work if your niche isn’t clear. 

When you don’t understand your audience, you don’t have the pains, problems, fears, and desires to guide your content and offer solutions. 

Instead, you’ll end up relying on overly salesy, generic real estate headlines like ‘just sold/just listed’ posts that don’t cut it in today’s market.  

Your audience NEEDS something that speaks directly to them and their needs.

What You DON’T Want To Do When Creating Real Estate Headlines

When crafting real estate headlines, there are a few pitfalls to avoid to make sure that your content is effective. 

Don’t be overly entertainment-based. 

There’s a difference between being highly valuable and setting yourself up as an authority and just trying to be entertaining all the time.

In the era of TikTok and reels, it’s fine to pepper in a few memes, silly sounds, or funny lip synching clips. 

But even though they’re a lot of fun, they should not be the only type of content you post. 

Entertaining content is great for grabbing attention. However, your main goal should be to lead with value and showcase yourself as an authority. 

Your clients want reliable, useful information. Not just a good laugh. 

Avoid being overly clickbaity. 

You want your headline to be your version of clickbait in the way that it immediately attracts attention and gets people to keep reading. 

However, people are tired of entirely misleading clickbait content. 

When the promise in the headline never gets followed through in the body of the copy, it only frustrates your reader. 

If you promise something in your headline, you need to make sure your content delivers on that promise. 

Otherwise, you train people to distrust you and skip out on your content in the future. 

You don’t want to be overly long. 

Have you ever watched a TikTok only to realize there are five more parts?

If your videos open with a juicy hook, don’t make your audience wait for part 9 before you get to the point. 

Keep your messages concise and to the point. 

A great hook paired with clear and simple content will keep them engaged and more likely to follow through with your call-to-action. 

Pro Tip: Repeat Headlines From Multiple Angles

Once you’ve begun to get a handle on writing headlines and start to see an uptick in your engagement, start to play around with some good headlines.

If you have a headline or post that’s doing really well, don’t just one-and-done it. 

Instead, think about how you’re going to repeat that angle in multiple posts with multiple different headlines. 

For example, you could have written a headline like “Five Simple Ways To Get More For A Condo In An Older Building.”  

That can get turned into:

  • The Cool Hack I Used To Get 10 Percent More For A Condo In An Older Building.
  • What I Learned From Selling Dozens Of Condos In Older Buildings In The Past Two Years.
  • My Client Asked Me Today How She Could Get More For Her Old Condo. Here’s What I Told Her.

All of this is essentially the same messaging. We’re just coming at it from different headlines and different angles. 

This lets us work smarter, not harder by repurposing successful headlines and attracting even more people to our valuable content. 

What Good Headlines Can Do For Your Business

Crafting good real estate headlines is more than just a marketing exercise.

Consistently strong headlines can have a profound impact on your business. 

Think of the long-term benefits: 

Your hooks start to get better. So, people start reading more of your content. 

They open all of your emails. 

Watch all of your stories. 

Read all of your posts.

When people start consuming more of your content, you become a MUST-WATCH creator every time they’re scrolling. 

You’re subconsciously training your audience to always stop and read when they see your name because they know they’re going to get value.

Even if they don’t have the time to read your post or watch your reel, they’ll pause to save it for later.

Because you’ve now become that person that your audience always wants to hear from.


Crafting great real estate headlines isn’t just about stopping the scroll. 

It’s about building a lasting connection with your audience. 

When you create consistent, engaging, and attention-grabbing headlines, you become the go-to source for valuable information.

Your audience will start to recognize and trust your name.

The right headlines can turn casual scrollers into loyal followers, and eventually, into clients. 

This blog only covered the tip of the iceberg when it comes to creating irresistible real estate headlines. 

When you join The Listings Lab, you’ll have access to our in-depth hook training. We’ll give you the exact formula we use to create optimized headlines for your niche and keep people hooked so they stop scrolling and read your content.

Join the list of agents who consistently remain top-of-mind in their market. Apply and book a FREE call with our team here to make sure your content cuts through the noise on social media and gets you noticed.

How To Become The Marketing Director of Your Real Estate Business

Have you ever thought, “I can’t wait until I’m booked and busy so that I can start outsourcing all of my marketing?”

If so, I want to share a different perspective. One where becoming the marketing director of your business is the single most important role you can take in your business. Where prioritizing your brand is the key to achieving long-term success and freedom.

The traditional way to build a real estate business is a grind. It leaves agents overwhelmed and overworked. But by focusing on marketing and owning your brand, you can break free from this cycle. You can create a thriving business that works for you, not the other way around. 

Let’s get into it. 

The Old-School Model is Broken

As real estate agents, we’ve traditionally been taught to build our businesses by filling our plates until they’re full. Then, we hire an admin and outsource all non-client work. 

This old model is problematic. It keeps you stuck as the bottleneck in your business. It leaves you no time to focus on your most important driver of success – marketing.

Why Marketing Matters Most

The lifeblood of your real estate business is being the face of your brand. It’s your messaging, content, and the essence of you that attracts clients and grows your business. No one can embody your unique voice and story better than you can. 

Being the marketing director of your business means carving out time and space for high-impact activities. Things like crafting your messaging, sharing your expertise, and building authentic relationships with your audience.

The Problem with Outsourcing Your Marketing

Many agents make the mistake of outsourcing their social media and content to a marketing agency. The result? Generic content that falls flat. It lacks the personal touch, deep understanding of the target audience, and authentic voice that only you can provide.

No marketing agency, no matter how talented, can fully capture your unique story and perspective. They don’t know your clients like you do and haven’t lived your journey in this business.

Instead of outsourcing your marketing, free up your time so that you can delegate other parts of your business (such as operations!).

Becoming The Marketing Director Requires A Mindset Shift

Yes, this is a major mindset shift from the way most agents operate. It means letting go of the idea that you can completely hand off your marketing to someone else. Your job is to be the visionary – the one coming up with the big ideas, taking risks, and putting your unique stamp on your brand. Let the rest of your team handle delivering your top-notch service to clients.

Start small by blocking off a few focused hours per week. Use this time to work on your organic marketing – things like recording videos, writing emails, and engaging on social media.

And if you’re struggling to find time in your schedule for a few focused hours, this next exercise will help.

The Power of a Time Audit

You might be thinking, “How on earth am I supposed to be the marketing director when I’m juggling so many things on any given day? I barely have time to eat lunch – let alone plan a marketing campaign!”

If this resonates with you, I recommend conducting what I like to call a time audit. It involves tracking your tasks throughout the day and analyzing where your time is really going.

By finding and cutting low-value activities, you can free up time to focus on tasks that will supercharge the growth of your business.

Many agents are surprised to discover how much time they waste on administrative tasks, ineffective social media scrolling, or unproductive meetings (that probably could’ve been an email!). 

These activities, while they may feel busy, don’t directly contribute to your marketing goals.

To reclaim your schedule for marketing, start by assessing every task you do in a day and ask yourself, “Is this a $10 per hour task or a $1000 per hour task?” 

Your goal should be to eliminate, automate, or delegate any $10 per hour tasks that don’t move the needle on your marketing. By doing so, you’ll create the space needed for impactful marketing. This will lead to more clients signed and more income generated.

For more details on conducting your audit, read this blog post for time management tips. 

You’re A Marketer First

As you step into the role of marketing director, it’s important to remember that people don’t hire you because you’re a real estate expert. They hire you because of your marketing – how you make them feel, how deeply you understand them, and how much they know, like, and trust you.

However, your ego may initially resist this shift from client work to marketing. Client work is familiar and comfortable. Putting yourself out there through online content can feel scary and uncertain. 

It’s important to recognize this resistance and push past it. When you’re tempted to ignore your marketing and prioritize client work, remind yourself:

Focusing on marketing is the most critical thing you can do for the long-term growth of your business. 

Keep Your Eyes on the Prize

On the other side of this shift is the freedom and fulfillment that comes from building a business that can run without you. A business where clients come to you, ready to work with you, rather than you chasing after them. A business that gives you the time and resources to focus on what really lights you up.

You got into real estate to help people, make a great living, and call your own shots. Putting marketing at the center of everything you do is the key to achieving that vision.

So start seeing yourself as a marketer first then as an agent – and watch your business flourish. Commit to the process and stay the course – the compounding results will be worth it.


Ready to master your real estate marketing?

The Listings Lab has helped thousands of agents become the go-to agents in their market by leveraging organic and paid strategies to drive exponential growth. 

If you’re ready to build a consistent lead generation machine, apply here to book a call with our team and see why TLL is your next best move. 

6 Game-Changing Mindset Shifts for Real Estate Team Leaders

As a real estate team leader, you set the tone for your entire team. Many people believe that leadership is all about developing innovative strategies, implementing cutting-edge systems, and inspiring team members by being the epitome of success. 

But true leadership runs much deeper.

Your authentic colors as a leader shine through when you’re faced with adversity. And the way you navigate the inevitable challenges that arise in your business,

It largely depends on your mindset.

Developing your mindset as a world-class leader takes practice.

Over the years, I’ve developed key mindset strategies that have transformed my approach to leadership. These shifts have allowed my team and me to successfully overcome obstacles and achieve new levels of growth.

In this blog post, I want to share these powerful mindset strategies with you so that you can step into your full potential as a real estate team leader.

Take 100% Personal Responsibility

This is the #1 commandment of all successful leaders.

You should always be asking yourself, “How can I take 100% responsibility here?”

Remember that you are always bringing yourself to any interaction. Whether it’s an event, a conversation, a coaching program, or a dynamic with a team – you are 50% of that interaction.

So rather than blaming another person, remind yourself that YOU’RE the only person responsible for generating results in your business. 

One of the most pivotal moments in my business was when a coach called me out for playing the victim. At first, I hated him for it, but I realized he was right. 

I’m grateful he pushed me to take ownership of my business, rather than letting me wallow and complain. 

Ask yourself, “Am I proud of the way I’m showing up?” If the answer is no, it’s time to take responsibility and make a change. Remember, you are in control of your outcomes.

Acknowledge Your Support System

Early in my career, I thought I had to do everything myself to be considered a success. I was completely caught up in the “lone-wolf” mentality.

But as I’ve grown, I’ve realized that no one is truly “self-made.”

Take time to acknowledge and express gratitude for all the people who have helped you along the way.

For example, I wouldn’t be where I am today without the support of my husband, who has been my rock through every business venture. I also need to credit the incredible team at The Listings Lab. Our success is a collective effort, and I’m grateful for every person who has contributed to our impact. Not to mention, I’ve learned from countless mentors and coaches throughout the years who have helped accelerate my growth.

When you give credit where it’s due, rather than trying to be a one-person show, your support system will continue to feel excited and motivated to show up for you and your vision.

Start Viewing Failure as a Stepping Stone

The best leaders don’t view failure as a disaster. They view it as a necessary learning opportunity. 

I’ve had my fair share of failures in business, and I wouldn’t still be here today if I let them get me down.

For example, the first assistant I hired was a total disaster.

I offered her a great salary, including commission, and in return, she asked me to loan her $5,000 to settle her divorce lawyer fees. Being young and naïve, I said yes…only to have her run off with my money and never hear from her again. 

I was hurt and disappointed, but you know what I DIDN’T do? Let my first hiring failure stop me from trying again and growing my team. 

Instead, I used that failure as a learning opportunity to improve my hiring processes. Now, I have clear contracts, thorough interviews, and reference checks. 

 Embrace the lessons that come with failure, make adjustments, and keep pushing forward.

Prioritize Personal Growth

I used to think that the right strategies and systems would solve all my problems. But I quickly realized that my business could only grow as much as I did.

Investing time in personal development, whether it’s through coaching, workshops, or self-reflection, is crucial for becoming a better human – and a more competent leader.

Recognize where you might need to invest in your own growth to step up to the plate. For example, many people don’t know this, but Yves (my husband) actually broke up with me two weeks before our wedding. Because my past relationship had been an abusive one, there were still parts of me that needed to heal. And these unhealed parts of me were attempting to sabotage my relationship with Yves.

I knew I had to take 100% responsibility for the situation and invest in my growth so I could be the partner my husband deserves. By investing in therapy, I not only saved my relationship but also gained valuable insights that made me a more effective and compassionate leader.

This experience taught me that personal growth is not just about improving yourself for your own sake, but it also has a profound impact on your ability to lead and maintain healthy relationships in all aspects of your life.

Cultivate Supportive Relationships

The relationships you surround yourself with have a profound impact on your success, both personally and professionally. 

I’m incredibly grateful for my husband, who has been my biggest cheerleader and has supported me through every pivot and decision. Pay special attention to your choice of spouse or partner, as their support and belief in you can make all the difference. 

Be intentional about nurturing positive, growth-oriented relationships with individuals who uplift and inspire you.

If someone consistently undermines your confidence or negatively affects your business, consider spending less time with them or cutting ties altogether.

Operate from a Mindset of Abundance

Finally, embrace a mindset of abundance rather than scarcity. 

This means that rather than seeing resources and opportunities as fixed, you see them as limitless. 

It takes constant practice not to go into scarcity mode in business, but it’s so important. 

You can practice abundance by trusting your ability to grow, even through challenging times. You can remain positive rather than succumbing to fear or worry. 

For example, one way I practice abundance is by celebrating my team members’ successes, even when they move on to start their own ventures. I’ve had former team members go on to build their own seven-figure businesses, and I’ve been their biggest cheerleader. By genuinely wanting the best for others and supporting their growth, you’ll create a culture of abundance and positivity that will attract even more success to your business.

Another way to choose abundance over scarcity is by being selective about the clients you work with. Instead of taking on every client out of fear, focus on working with those who are a perfect fit for your business and align with your values. This may mean saying no to some opportunities, but it will allow you to create more space for ideal clients who energize and inspire you.

Modeling abundance not only enhances your business practices but also establishes a positive work environment where everyone is motivated to achieve their goals out of genuine enthusiasm, rather than fear, stress, or the pressures associated with a scarcity mindset.

As a real estate team leader, demonstrating abundance is one of the most powerful tools at your disposal.

READ MORE: 6 Signs A Scarcity Mindset Might Be Sabotaging Your Real Estate Business Growth

Mastering your mindset is the key to exceptional leadership. By always taking personal responsibility, recognizing your support system, learning from failures, prioritizing personal growth, nurturing positive relationships, and cultivating an abundance mentality, you’ll develop the resilience and authenticity needed to lead your team to success.

Implementing these mindset strategies is an ongoing journey that requires commitment and self-reflection, but the rewards – both personal and professional – are well worth the effort.


Are you struggling to lead your team to greatness? Do you feel like you’re more of a team babysitter than the CEO of a powerhouse team of agents? 

Then I invite you to check out our 7-Figure Agent Program, an exclusive high-level year-long mastermind that gives you the roadmap to leverage a team of A-Players with proven systems to scale your business beyond 7-figures.

To learn more, apply here to book a call with our team so you can step into the CEO you’re meant to be.